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RETURNS & EXCHANGES


Not everyone finds love at first fit but our team is here to help find the best outfit for you.


How to Make a Return


You have up to 14 days from the date of delivery to return items purchased at Glory Connection You may return qualifying items via mail for a full refund in the original form of payment, excluding shipping charges, and postmarked within 14 days of the date of delivery. The merchandise must be unworn and have original tickets and/or tags attached.


We highly advise that you use your local postal service to mail the package and provide us with the tracking number. We will not be responsible for any lost packages. All returns must be mailed into the address below.


Defective items must be reported within 7 days of receipt. If not reported, we will not accept the return. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.


Refunds

The Glory Connection Team has the right to to reject any items requested for return item or exchange based upon the discretion of the Glory Connection team based upon the guidelines of the return policy.


Return packages will only be eligible for a refund if they meet the following criteria: 


All return packages must be received within 14 business days from date of delivery

All items must have the original tags attached

All items must be in good, unworn condition- no stains, rips, foul odors, etc.

Final Sale items cannot be returned for store credit or refund.

Price adjustments will not be done for items with a reduced price.

Shipping Fee is not refundable

Return of swimsuits can only be accepted if the Hygienic Plastic cover is in place. 

Undergarments can NOT be returned

Sale items can only be returned for store credit or Exchange, No refund.

Refunds will be made in the same way as the original payment method (such as onto a debit/credit card account, PayPal, store credit or a combination of the two). You will receive a receipt confirmation via email once your returned package is processed. Refund time for credit/debit card payments varies depending on your bank. PayPal refunds are instant.


Store Credit 

Store credit can only be used in our online store and cannot refund as cash.


Free Exchanges

We can replace your current item with a different size, color, or an entirely different design within 14 business days. Please mail the item back to us and we will process the exchange with no restocking fee and FREE shipping back to you. *Some fees may apply based on the price of the replacement item. 

No discounts applied for exchanges.

Restocking fees may apply on exchanges or returns. 

Final sale items can NOT be exchange.

We only allow for one exchange per order. 

We only allow for one exchange and/or return action per order. It is to the discretion of the Glory Connection team, if they offer store credit requests. 



To initiate a return please Contact Us with your order number to request a return authorization. The customer service team will then provide you with a return address.



*Please make sure to include the return form with your package to process your returns faster.


RETURNS & EXCHANGES


Not everyone finds love at first fit but our team is here to help find the best outfit for you.


How to Make a Return


You have up to 14 days from the date of delivery to return items purchased at Glory Connection You may return qualifying items via mail for a full refund in the original form of payment, excluding shipping charges, and postmarked within 14 days of the date of delivery. The merchandise must be unworn and have original tickets and/or tags attached.


We highly advise that you use your local postal service to mail the package and provide us with the tracking number. We will not be responsible for any lost packages. All returns must be mailed into the address below.


Defective items must be reported within 7 days of receipt. If not reported, we will not accept the return. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.


Refunds

The Glory Connection Team has the right to to reject any items requested for return item or exchange based upon the discretion of the Glory Connection team based upon the guidelines of the return policy.


Return packages will only be eligible for a refund if they meet the following criteria: 


All return packages must be received within 14 business days from date of delivery

All items must have the original tags attached

All items must be in good, unworn condition- no stains, rips, foul odors, etc.

Final Sale items cannot be returned for store credit or refund.

Price adjustments will not be done for items with a reduced price.

Shipping Fee is not refundable

Return of swimsuits can only be accepted if the Hygienic Plastic cover is in place. 

Undergarments can NOT be returned

Sale items can only be returned for store credit or Exchange, No refund.

Refunds will be made in the same way as the original payment method (such as onto a debit/credit card account, PayPal, store credit or a combination of the two). You will receive a receipt confirmation via email once your returned package is processed. Refund time for credit/debit card payments varies depending on your bank. PayPal refunds are instant.


Store Credit 

Store credit can only be used in our online store and cannot refund as cash.


Free Exchanges

We can replace your current item with a different size, color, or an entirely different design within 14 business days. Please mail the item back to us and we will process the exchange with no restocking fee and FREE shipping back to you. *Some fees may apply based on the price of the replacement item. 

No discounts applied for exchanges.

Restocking fees may apply on exchanges or returns. 

Final sale items can NOT be exchange.

We only allow for one exchange per order. 

We only allow for one exchange and/or return action per order. It is to the discretion of the Glory Connection team, if they offer store credit requests. 



To initiate a return please Contact Us with your order number to request a return authorization. The customer service team will then provide you with a return address.



*Please make sure to include the return form with your package to process your returns faster.