Start your return or exchange through our returns portal.

Once your request is submitted and approved, we’ll send the return address and instructions. Please include your packing slip or return form inside the package. For help, contact us at help@gloryconnection.com with your order number.

Return or exchange requests must be submitted within 30 days of the delivery date. Items must be unworn, in original condition, and have original tags attached.

We recommend using a shipping method with tracking. All returns must be mailed to the address provided in your approved return instructions.

Refunds will be issued to the original payment method. You will receive a confirmation email once your return has been processed. Processing times for debit and credit card refunds may vary depending on your bank. PayPal refunds are typically processed immediately.

If your item arrives damaged, defective, or incorrect, please contact us at help@gloryconnection.com within 7 days of delivery with your order number and photos of the item. Our team will review the issue and help with the best available solution.

Return and Exchange Policy
All items must have the original tags attached.
Undergarments cannot be returned.
Price adjustments are not available for items marked down after purchase.
Shipping fees are non-refundable.
Swimwear can only be returned if the hygienic protective liner remains in place.
Customers are responsible for return shipping costs.
Sale items can only be returned for store credit or exchange. Refunds are not available, whether or not a coupon code was used.
We’re unable to take responsibility for return packages lost in transit.
Items marked Final Sale cannot be returned or exchanged.
Items received with stains, odors, damage, or other signs of wear are not eligible for a refund, store credit, or exchange.
Cancellation requests may be made within 2 hours of placing the order.
Orders placed with a gift card cannot be returned or exchanged.

Glory Connection e-gift cards can only be used in our online store and cannot be redeemed for cash.

We can replace your current item with a different size, color, or style once your exchange is approved. Once we receive and approve your return, we’ll process the exchange and ship the replacement item back to you. If the replacement item costs more, the price difference may be due before the exchange ships.

Each order is eligible for one return or exchange.

Discounts and promo codes cannot be applied to exchange items.