Yes. We ship to the U.S. and many international destinations. Available shipping options, rates, and estimated delivery times will appear at checkout.

Orders are processed within 1-3 business days before shipment. Orders are not processed or shipped on weekends or holidays. Carrier delivery schedules may vary.

After your order ships, estimated delivery is:
U.S. Standard: 5-10 business days
U.S. Express: 2-8 business days
International Standard: 5-12 business days
International Express: 4-8 business days

Delivery times may vary due to carrier delays or customs processing.

Yes. We offer free standard shipping on orders $75+. The free-shipping threshold is based on your merchandise subtotal after discounts and before shipping charges, taxes, duties, or other fees.

Standard shipping is $5.95, or free on orders $75+. Express shipping is $20 for U.S. orders and $20 for international orders. Final shipping options and rates are shown at checkout.

Yes. If your package is marked as delivered but you can’t find it, or if tracking has not updated for several days, please contact us with your order number and tracking number. Our team will review the tracking details and help with the next steps.

Helpful first steps include checking with your household, neighbors, building staff, or local carrier, as packages may sometimes be marked delivered shortly before final delivery.

International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These fees are the customer’s responsibility.

We currently accept PayPal, Afterpay, Apple Pay, Visa, Mastercard, American Express, and Discover. Available payment options may vary at checkout.

Please allow 1-3 business days for your order to be processed before shipment. Once your order ships, you’ll receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear after the label is created.

You can also track your order through our Track Your Order page.

In rare cases, an order may be canceled if an item becomes unavailable, payment cannot be verified, or the order cannot be completed. If your order is canceled, we’ll email you with more details.

Any eligible refund will be returned to the original payment method. If you paid with a Glory Connection e-gift card, the balance will be returned to the same card.

Please check your spam, junk, or promotions folder first. You can also log in to your My Glory Connection account and review your order history.

If you still can’t find your confirmation, contact us at help@gloryconnection.com with the name and email address used at checkout, and we’ll help locate your order.

Cancellation requests may be made within 2 hours of placing the order. Please contact help@gloryconnection.com as soon as possible with your order number.

Once an order has been processed or shipped, we may not be able to cancel or make changes.

Please contact help@gloryconnection.com immediately with your order number and the correct shipping address. We’ll do our best to update it before your order is processed or shipped.

Once an order has shipped, we may not be able to change the delivery address.

Use a measuring tape and measure comfortably, not too tight and not too loose. Each product page includes a size chart to help you choose the best fit for that specific style.

You can also measure a similar garment you already own and compare it with the measurements listed on the product page.

Need help choosing your size? Contact us before ordering and our team will be happy to help.

If an item is sold out, select “Notify Me When Available” on the product page. If the item comes back in stock, you’ll receive an email notification.

Restocks are not guaranteed, so signing up is the best way to be notified first.

Yes. If your item arrives damaged, defective, or incorrect, please contact help@gloryconnection.com within 7 days of delivery with your order number and clear photos of the item. Our team will review the photos and help with the next step.

Eligible items may be returned within 30 days of delivery, as long as they are unworn, in original condition, and have the original tags attached.

Approved returns are issued as a Glory Connection e-gift card or exchange only. Items marked Final Sale cannot be returned or exchanged. Customers are responsible for return shipping, and shipping fees are non-refundable.

To start a return or exchange, please use our returns portal or contact help@gloryconnection.com with your order number. For full details, review our Returns & Exchanges Policy.

After your return is delivered to our warehouse, please allow 2-4 business days for our team to review and process it. Once approved, your Glory Connection e-gift card will be sent to the email address used for the order, or your exchange will be processed.

If your shoes don’t fit, please contact help@gloryconnection.com with your order number. If the item is eligible under our Returns & Exchanges Policy, we’ll help you request an exchange or a return for a Glory Connection e-gift card.

No. Items marked Final Sale cannot be returned or exchanged.

Click “Forgot your password?” on the login page and follow the instructions to reset your password. If you don’t receive the reset email, please check your spam or junk folder.

Please check your spam, junk, or promotions folder first. If you still don’t see our emails, contact us and our customer support team will help.

You can sign up by entering your email in the newsletter box at the bottom of the page or during checkout. Subscribers receive updates on new arrivals, launches, and exclusive offers.

Discount codes can be entered at checkout in the discount code field. Only one discount code can be used per order. Some codes may apply only to selected items, categories, or minimum order values. Discount codes cannot be applied after an order has been placed.

Yes. Our checkout uses SSL encryption to help protect your information during online transactions. Payments are processed through secure payment providers, and we never ask you to send full payment details by email.

For influencer, creator, or collaboration inquiries, please email pr@gloryconnection.com with your name, social handles, location, and a short introduction. Our team reviews collaboration requests case by case.

Tag your Glory looks with @gloryconnection and #gloryconnection for a chance to be featured. For the best chance, make sure your profile is public so our team can see your post.